Booking Terms & Conditions
Weather at the Grand Canyon can be very unpredictable. It is recommended that you dress for outdoor activities. Layering is always best, along with walking shoes. Also recommended are a hat, sunscreen, lip balm, and sunglasses.
Due to Homeland Security Directives, you CANNOT CARRY LUGGAGE to Hoover Dam or any flight tour. All customers are subject to search at the security checkpoints. Purses, fanny packs and small backpacks are permitted. You may have a small carry on luggage on the motor coach going to the Grand Canyon. All minors must be accompanied by an adult.
While most of the Tour Operators require you to give a credit card number to insure the seat reservation, it is not required that you pay for the rest of the tour on your credit card. At your terminal departure check-in you can pay with another means of payment if you wish.
If you do not cancel the tour within the required time frame of the Tour Operator, you will be considered a no-show and the full amount of the tour will be charged to your credit card on file.
Seat Deposit reservation payments are refunded only if the Tour Operator cancels the tour.
Las Vegas Official Tour Center has put in place a policy that has no exceptions to it. We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to. Your Credit Card Information is used for only the seconds it takes to authorize your purchase and is then deleted. Personal information used to process your order is maintained securely and used for only that specific order. We enforce the current PCI Compliance regulations at all times.
For safety, route and flight time may vary due to weather conditions. Tour Operator reserves the right to upgrade passengers onto another tour. Weight information in pounds or kilos will be required at time of booking. For the interest of comfort and safety passengers with weight between 250 – 325 lbs (113.6 – 147.7 kgs), or exceeding (depending on flight tour) will be required to purchase an additional seat. Due to weight restrictions seat assignments cannot be guaranteed. Grand Canyon Ranch is a real working and guest ranch with the inherent dangers associated with horses, cattle and the high desert. Clients participating in ranch activities do so at their own risk. Suitable western cowboy clothing and heavy boots are strongly recommended. Children must at all times be accompanied by parent or guardian. Optional tours are operated by an independent vendor and are subject to availability.
Your tour itinerary and its components are subject to change at any time without notice for reasons that may include inclement weather conditions, FAA Restrictions and/or any other unforeseen occurrences. Refunds will not be granted due to delays. Tours require a minimum number of passengers to operate and may be subject to cancellation.
Your Tour Operator will be happy to make changes (dates and times) with ample notice and subject to availability. Each Tour Operator has their own time policy which you will receive once your booking is confirmed. A refund will be given if the Tour Operator has to cancel your tour due to weather, mechanical issues, or other reasons. If you cancel your tour for any reason your seat deposit is not refundable, and you will possibly be charged by the Tour Operator the full pending balance if you cancel within 48 hours of your tour and they are unable to fill those seats.
Valid Government ID is required at check-in for all tours. If you fail to check-in for any tour, you will be considered a no-show and you will be charged the full price of the tour by the Tour Operator. All tours are non-refundable if you fail to comply with the Tour Operator’s cancellation policy. An itinerary may be modified by the Tour Operator for any reason with no advice notice. Las Vegas Official Tour Center and the respective Tour Operator are not responsible for changes, delays, or rescheduling because of mechanical issues, inclement weather, delays and changes made by independent contractors, or due to traffic, construction, or other events beyond their control. Las Vegas Official Tour Center and the respective Tour Operator are not responsible for missed tours or missed connections. Tour Operator Management reserves the right to refuse boarding to any passenger. Some tours are not wheelchair accessible. All coach transfers are complimentary by the Tour Operator (if offered) and are of no monetary value. Las Vegas Official Tour Center and the respective Tour Operator Management reserves all rights.
All major credit cards are accepted – MasterCard, Visa, American Express, Discover. A Non-Refundable Seat Deposit is required with a credit card. A seat deposit refund is processed only if the selected Tour Operator cancels the tour for any reason, and can only be refunded to the same credit card that was used at time of booking. Most Tour Operators will require a major credit card on file with your booking. Balance of the tour due is paid to the selected Tour Operator when you arrive at their departure terminal. It can be paid with the credit card on file or by other means of payment accepted by the Tour Operator. All rates are in US dollars.
Adventures International LLC, DBA Las Vegas Official Tour Center, and the respective Tour Operator will not be responsible for any lost or stolen items left in the transfer or tour vehicle. Las Vegas Official Tour Center and the respective Tour Operator will not be liable for delays due to weather, traffic conditions, or forces beyond their control.
After you have paid your seat deposit with Las Vegas Official Tour Center, you will receive an e-mail confirmation of your booked tour.This will include the phone number of your selected Tour operator who will be doing your tour.
If you need to make any changes in the scheduling of the tour, you may deal directly with the selected Tour Operator.
When you arrive in Las Vegas it is required that you please call your selected Tour Operator to give them your hotel and room number, if it was not given at time of booking. When you call, you will receive your exact pick-up time and location.
Your selected Tour Operator will need a direct connection with you to know your location for your tour pick-up (if applicable/offered). You can also give them your direct cell number or hotel phone number if you wish via the booking form.
Final and balance of the tour is paid to the tour operator when you arrive at their departure terminal.
Important information you need to know when booking your tour
We offer many other unique tours from Las Vegas. To see more than the popular tours that are offered on our web site…stop at one our many physical locations located on the famous “Las Vegas Strip” or one of our hotel locations. From the web, at the bottom, you can see our locations or VISIT/LIKE/FOLLOW our Official FB Page for the locations.
A qualified booking agent will be on hand to help you at each location.
Tipping of your Pilot, Tour Guide, and Driver are allowed and at your discretion.
Please Note: Absolutely no guns, smoking, alcohol or drugs are allowed on any of the tours.
You will be given the Tour Operators name and phone number so you can keep connected for your tour pick up or possible ability to change the day or time of your booked tour. *If you cancel the tour you will loose your deposit.
Tour Operator picks up at your hotel for travel to the tour departure destination. You will be advised of the tour pickup time and location and your estimated return time, to be dropped to your original pick-up location.
Some of the tours include light meals. You will be informed.
Per FAA rules…No fanny packs or back packs are allowed on the aircraft nor is there a place to store them. Travel light. Sunglasses, camera, jacket if needed.
Per FAA rules…All helicopter and airline flights have weight restrictions in order to fly. You will be requested to give each person traveling with you their weights and name of each person.
All credit card transactions for Las Vegas Official Tour Center will appear on your statement under Adventures International LLC.
A $ amount deposit is required per person by each tour operator before the tour can be booked thru our agent. Each tour operator may have a different amount required.